Brian Levine
Brian's been building software, hardware, teams, and processes for the past 20 years. Most recently, he was the VP of Support at GitHub and the Head of Support at Plaid.
He's hired staff around the globe, introduced new support products and processes to companies, and overhauled Support teams and tools to evolve into a welcome partner among customers. (LinkedIn)
Garen Torikian
Garen has written technical documentation for over 12 years at companies like Autodesk, Salesforce, and GitHub. He has also built documentation tooling for Salesforce, GitHub, and open source communities. Most recently, he was a Platform Engineer at GitHub, working on their REST API, GraphQL, and webhook deliveries. (LinkedIn)